Orders are processed the following business day whenever possible, excluding holidays. Please allow extra processing time for international orders and 7-14 days for custom orders to be completed before leaving our store. 

All merchandise is shipped from our store in Brooklyn, NY. We charge a set shipping fee based on your location and the size of your purchase. All orders are shipped priority mail via USPS.

Availability of merchandise is not guaranteed. Notification via e-mail or phone will be sent should one or more of the items ordered be backordered or out of stock.

Once an order has left the Old Hollywood store, it is in the care of USPS, and your local postal service. Old Hollywood is not liable for any errors made by these services.

International Shipping Powered by
Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the "International Customers…Click here to pay" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.


We hope you are completely in love with your purchase. If for any reason you are not, Old Hollywood will gladly exchange full price, unworn, unwashed merchandise with its' original receipt.

This does NOT include custom or items ordered especially for you, vintage, sale items, marked-down merchandise, fragrances, or books. These items are considered FINAL SALE. Shipping is non-refundable. This policy will be honored for items received in our store within 14 days following the delivery of your order.

Please allow 10-14 days for your return to be processed. Buyer is responsible for all return shipping costs. Old Hollywood is not responsible for return shipping costs or duty reimbursement in the case of international purchases. For more information on claiming duties please contact your local customs bureau. Old Hollywood reserves the right to deny refunds should the merchandise not meet return policy requirements.

Please notify us of any returns via

Returns should be addressed to:
Old Hollywood
99 Franklin Street
Brooklyn, NY 11222 

Feel free to contact us with any inquiries:

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